Refund Policy

Last updated: 15 November 2026

14-day money-back guarantee

If Quizic is not right for you, you can get a full refund within 14 days of the first payment for a Pro or Enterprise subscription, on a monthly or yearly plan. You do not have to give a reason.

Renewals

Renewal payments are not refundable and unused time is not paid back, except where the law requires it or where we charged you by mistake. Cancel before the renewal date to avoid the next payment.

How to cancel

Cancel at any time in Settings. You keep the paid plan until the end of the period you have paid for, and then your account moves to the Free plan. Your exams and results are not deleted.

How to ask for a refund

Email info@quizic.co from the address on your account, or reply to your Paddle receipt. Refunds go back to the original payment method through Paddle, our merchant of record. When a refund is issued, the paid plan ends. Your bank may take a few business days to show it.

Your legal rights

This policy does not limit any refund or consumer rights you have under the law of your country.